BPO & Managed Services

ERP implementations and finance transformations only create value if they are embedded into daily execution.

Many organizations struggle after go-live due to:

• insufficient operational capacity
   
• inconsistent processes across entities
   
• lack of ownership and controls
   
• growing transaction volumes
   

Our BPO & Managed Services close this gap — transforming ERP platforms into reliable finance backbones.

This solution area is typically relevant when organizations face:

• Post-go-live stabilization requirements
   
• Growing transaction volumes and complexity
   
• Shared Services or SSC initiatives
   
• Limited in-house finance capacity
   
• International entities and time zones
   
• Need for consistent reporting and controls
   
• Pressure on finance teams during growth or transformation

Our BPO model is fundamentally different from traditional outsourcing.

We do not replace finance ownership.

We operate within your finance model, your ERP, and your governance framework.

Our services are:

• ERP-based, not spreadsheet-driven
   
• Finance-led, not IT- or labor-driven
   
• Integrated into your operating model
   
• Transparent, controlled, and auditable

At a high level, our services cover:

Accounting & Financial Operations

• General      ledger operations
• Period-end      and year-end close support
• Intercompany      processing
• Multi-entity      execution

Controlling & Reporting

• Management      reporting execution
• Cost      center and project controlling
• ERP-based      reporting structures

Operational Finance Support

• Transaction      processing support
• Process      execution within defined SLAs
• Ongoing      system and data quality support

Scope, depth, and responsibilities are tailored — based on your ERP, operating model, and governance requirements.

Our BPO services are delivered directly on your ERP platform, ensuring:

• One single source of truth
   
• Embedded controls and audit trails
   
• Real-time transparency
   
• Scalable execution across entities
   

We support ERP-based BPO models on:

• Oracle NetSuite
   
• Microsoft Dynamics 365 (Finance & Business Central)
   
• Selected mid-market ERP platforms

BPO & Managed Services do not stand alone — they are part of an integrated finance model.

They build on:

• Finance & Transformation
  (strategy, operating model, governance)
   
• ERP & Technology
  (platform, architecture, integration)
   
• OPCON – Operational Control
  (KPIs, transparency, performance management)
   

Together, they enable:

• Stable finance operations
   
• Scalable shared service structures
   
• Transparent KPI and governance models
   
• Sustainable results beyond go-live

BPO is not about outsourcing tasks —

it is about operating finance with clarity, control, and confidence.

Our role is to ensure that:

• finance models work in practice
   
• ERP systems deliver ongoing value
   
• CFOs retain visibility and decision authority